lu-lu wrote:

Their new thing is that you now have to call up at 8am to make pre-bookables
as well as emergency appointments - they told me this at 10am. Yesterday,
at 9am, I'd called too early. Monday, at 10am, I had the option to come down
at 5pm to sit and wait as I'd left it too late. Last week, I could call
from 8.45 for an emergency or after 10am for a pre-bookable. My last surgery
was the same.

What gets me, is that whatever time of the day you call, they're fully
booked - what I want to know is how the hell the other patients are booking
up all the slots!

Lucy, I haven't seen an update from you, so I hope that you managed to
get in to see the GP and that everything was OK. But I'd also really
like to recommend that you write to the practice and explain that this
happened, because it sounds as though they need to review their booking
policies.


All the best,

Sarah
--
http://www.goodenoughmummy.typepad.com

"That which can be destroyed by the truth, should be" - P. C. Hodgell