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#1
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Canadian Car Seats on US Planes - Problems?
While I know you can reserve a seat for your child and bring your
carseat aboard a plane nowadays, I do not know how each airline differs in their official 'policy' of what carseats they allow on the plane (if they do at all). My problem is that I do a lot of air travel with American air carriers and we are Canadian and bought our son's carseat in Canada. It comes with a sticker on the carseat that says it is 'Certified for air travel'. I have not traveled with my son on a plane yet, but plan to a couple of times in the spring when he is almost 2 years. I could've got free seats for both flights, but I will purchase a seat so he is safe and sound in his carseat. We have already booked one flight on United. United's policy seems to be quite liberal (as long as your seat conforms to all the safety standards in the US and is certified for air travel, everything is fine). Now, I have confirmed this on the phone with an agent and read this on their website, but I am SOOOO AFRAID that some dipsh*t at the ticket counter or the gate is going to give us a hard time about bringing a 'Canadian' carseat on the plane. A friend of mine had this problem on Continental. The ticket agent said the carseat needed to be 'FAA' approved (a Canadian-made carseat will NEVER be FAA approved to my knowledge) and would not allow her to seat her son in it. She bought a seat and was refused the use of her carseat (which defeated the whole point of reserving a seat). She did not receive a refund for the empty seat. Now, Continental's website does say the carseat does need to be FAA approved, so I see their point (my friend probably should have checked on this before she booked the flight). I have another friend who successfully brought their Canadian-made carseat on board with no trouble. My problem with this whole business, is that it almost seems 'at the descretion' of the ticket agent whether or not they are willing to let you use the carseat based on their 'understanding' or 'interpretation' of the rules. In most cases in the retail/customer service world, I don't have a problem with this, cuz not much is at stake. But, in this case, it means we don't fly (I would never fly without my son's carseat) and our whole vacation is ruined. Do you think it would be prudent of me to get a letter from United (for my existing reservation) stating that my carseat would be okay (they did not have a 'list' of acceptable carseats) in the event of a problem at the ticket counter? I was planning on booking my next flight with Continental - until my friend told me this story and I confirmed it on their website. Now I am afraid to book with them. Can anyone confirm what rights I have here? What should I do to ensure I book a seat with the right airline and that I am well-prepared for a confrontation at the ticket-counter if our understandings of the policies differ? Thanks! Paula |
#2
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Your chance of getting a letter from UA is probably nil.
"Paula" wrote in message om... While I know you can reserve a seat for your child and bring your carseat aboard a plane nowadays, I do not know how each airline differs in their official 'policy' of what carseats they allow on the plane (if they do at all). My problem is that I do a lot of air travel with American air carriers and we are Canadian and bought our son's carseat in Canada. It comes with a sticker on the carseat that says it is 'Certified for air travel'. I have not traveled with my son on a plane yet, but plan to a couple of times in the spring when he is almost 2 years. I could've got free seats for both flights, but I will purchase a seat so he is safe and sound in his carseat. We have already booked one flight on United. United's policy seems to be quite liberal (as long as your seat conforms to all the safety standards in the US and is certified for air travel, everything is fine). Now, I have confirmed this on the phone with an agent and read this on their website, but I am SOOOO AFRAID that some dipsh*t at the ticket counter or the gate is going to give us a hard time about bringing a 'Canadian' carseat on the plane. A friend of mine had this problem on Continental. The ticket agent said the carseat needed to be 'FAA' approved (a Canadian-made carseat will NEVER be FAA approved to my knowledge) and would not allow her to seat her son in it. She bought a seat and was refused the use of her carseat (which defeated the whole point of reserving a seat). She did not receive a refund for the empty seat. Now, Continental's website does say the carseat does need to be FAA approved, so I see their point (my friend probably should have checked on this before she booked the flight). I have another friend who successfully brought their Canadian-made carseat on board with no trouble. My problem with this whole business, is that it almost seems 'at the descretion' of the ticket agent whether or not they are willing to let you use the carseat based on their 'understanding' or 'interpretation' of the rules. In most cases in the retail/customer service world, I don't have a problem with this, cuz not much is at stake. But, in this case, it means we don't fly (I would never fly without my son's carseat) and our whole vacation is ruined. Do you think it would be prudent of me to get a letter from United (for my existing reservation) stating that my carseat would be okay (they did not have a 'list' of acceptable carseats) in the event of a problem at the ticket counter? I was planning on booking my next flight with Continental - until my friend told me this story and I confirmed it on their website. Now I am afraid to book with them. Can anyone confirm what rights I have here? What should I do to ensure I book a seat with the right airline and that I am well-prepared for a confrontation at the ticket-counter if our understandings of the policies differ? Thanks! Paula |
#3
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Paula wrote:
What should I do to ensure I book a seat with the right airline and that I am well-prepared for a confrontation at the ticket-counter if our understandings of the policies differ? I don't know if this will help you any, but we've brought car seats on Jet Blue several times and they've never looked to see what kind they were. -- Sara "What people do all day? Mayor Fox. Bunny! Bunny! Hop! Bunny! Bunny! Bunny! No... bunny." |
#4
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In article , 127.0.0.1 says...
On 9 Dec 2004 14:44:24 -0800, (Paula) wrote: While I know you can reserve a seat for your child and bring your carseat aboard a plane nowadays, I do not know how each airline differs in their official 'policy' of what carseats they allow on the plane (if they do at all). is that so? no airline I've ever flown allows car seats to be used on their planes ??!? I always ticketed my son and brought a car seat aboard United Airlines. Banty |
#5
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Are you close enough to the airport to go and check with the UA people long before your planned flight? |
#6
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"127.0.0.1" wrote in message ... On 9 Dec 2004 14:44:24 -0800, (Paula) wrote: While I know you can reserve a seat for your child and bring your carseat aboard a plane nowadays, I do not know how each airline differs in their official 'policy' of what carseats they allow on the plane (if they do at all). is that so? no airline I've ever flown allows car seats to be used on their planes I've flown with a child's carseat on United, Air Canada, American, Southwest, and Aloha. I've seen carseats also on Luftansa, Air France, Virgin, British Air, and ATA. I'm interested in what airlines don't allow any car seats to be used. |
#7
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In article ,
127.0.0.1 wrote: On 9 Dec 2004 14:44:24 -0800, (Paula) wrote: While I know you can reserve a seat for your child and bring your carseat aboard a plane nowadays, I do not know how each airline differs in their official 'policy' of what carseats they allow on the plane (if they do at all). is that so? no airline I've ever flown allows car seats to be used on their planes This poster may be non-usaian. Australian domestic airlines will not allow carseats onboard - unless you take them to the airport a minimum of three *days* before the flight and leave them there for an "aircraft engineer" to install on your flight. At first I thought it was a joke, but they are serious. As a result all children under 3 years are lap children. I regularly fly the Sydney-Gold Coast route (big tourist destination) and it is a nightmare of of enormous "lap babies". eggs. |
#8
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eggs wrote:
In article , 127.0.0.1 wrote: On 9 Dec 2004 14:44:24 -0800, (Paula) wrote: While I know you can reserve a seat for your child and bring your carseat aboard a plane nowadays, I do not know how each airline differs in their official 'policy' of what carseats they allow on the plane (if they do at all). is that so? no airline I've ever flown allows car seats to be used on their planes This poster may be non-usaian. Australian domestic airlines will not allow carseats onboard - unless you take them to the airport a minimum of three *days* before the flight and leave them there for an "aircraft engineer" to install on your flight. At first I thought it was a joke, but they are serious. As a result all children under 3 years are lap children. I regularly fly the Sydney-Gold Coast route (big tourist destination) and it is a nightmare of of enormous "lap babies". I've never seen a carseat on any domestic Australian flights either, nor on Aus - NZ international flights. As far as I'm aware a child over two has to have a seat but I could be wrong as far as domestic flights are concerned. I've certainly always booked a seat for a child over two. I wonder if all carseats would fit, btw? Some of them must have a shadow wider than the average cattle-class economy seat in this part of the world. Tai |
#9
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In article , "Tai"
wrote: eggs wrote: In article , 127.0.0.1 wrote: On 9 Dec 2004 14:44:24 -0800, (Paula) wrote: While I know you can reserve a seat for your child and bring your carseat aboard a plane nowadays, I do not know how each airline differs in their official 'policy' of what carseats they allow on the plane (if they do at all). is that so? no airline I've ever flown allows car seats to be used on their planes This poster may be non-usaian. Australian domestic airlines will not allow carseats onboard - unless you take them to the airport a minimum of three *days* before the flight and leave them there for an "aircraft engineer" to install on your flight. At first I thought it was a joke, but they are serious. As a result all children under 3 years are lap children. I regularly fly the Sydney-Gold Coast route (big tourist destination) and it is a nightmare of of enormous "lap babies". I've never seen a carseat on any domestic Australian flights either, nor on Aus - NZ international flights. As far as I'm aware a child over two has to have a seat but I could be wrong as far as domestic flights are concerned. I've certainly always booked a seat for a child over two. I wonder if all carseats would fit, btw? Some of them must have a shadow wider than the average cattle-class economy seat in this part of the world. Tai I think the letter of the law is "over two", but that gets interpreted as "under three" ... but by the look of some of those kids, I'm thinking they coach them to say they are "nearly three" when they are really "four"! eggs. |
#10
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(Not a Canada US flight but to do with car seats on planes)
The biggest problem I had with taking a car seat on flight was that I was told (after I had got the ok from the airline etc) by the flight attendant that my DD couldn't be in the seat during take off and landing, and that the seat had to be stowed away. So here I was flying on my own from the UK to New Zealand, and I would have to ask someone to hold DD, unstrap the seat, manhandle it into the overhead lockers, get DD back, strap her to me using the special belts they give you, take off, unstrap myself from her, get someone to hold her, get seat down, strap seat in, put her in the seat again......phew!! So about 8 times I had to go through this routine, and each time the flight crew found themselves *busy* and said they couldn't help me. It was the flight from hell, and my rather long winded point (lol) is check that your seat can be used at all times, which must include take off and landings. Best wishes Pip P.S It was a Britax car seat (cradle type with handle on the top that you can clip back, 0-1year kind of age group) |
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