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#21
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On Fri, 27 Aug 2004 16:35:09 -0400, Ericka Kammerer
scribbled: A screaming child should be removed. If that's not happening and the staff have a problem with it, they can simply say something to the parent directly, either suggesting an appropriate place for the child to run around or even just informing them that the child's behavior is upsetting other customers. Mind you, I'm not saying they should *have* to do that. The parent should do that without prompting (except maybe in extreme circumstances). But it *is* part of the job to deal with customer issues, and the professional way to handle the situation is to say something to the person if there's a problem. This depends on what is said, as well. Your examples would be appropriate... telling someone "make that brat be quiet!" (I had this said to me) is not, and is deserving of a complaint to the management. I probably would complain about the unprofessional manner of the clerks. If nothing more, they need to be told how to handle themselves in front of customers. Nan |
#22
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"Nan" wrote in message ... On Fri, 27 Aug 2004 10:58:05 -0800, "Peggy" scribbled: An excited scream is hardly a tantrum. Agreed. Yes, when my children have tantrums in public, I also remove them from the situation. But the OP's child wasn't having a tantrum. No, he wasn't. However, allowing a child to wander and yell in public is annoying for other people. I wasn't posting about tantrums. I was posting about ignorant childless people who can't even stand an excited scream. To be fair, it doesn't sound as if it was *a* scream, but ongoing. My kids have done the excited screech at different times, and I don't necessarily think one should remove them for that. But if it's going on for a duration and the parent is just ignoring it, then it becomes a nuisance. My daughter tends to have a high pitched scream when she is excited and when she uses it we gently cover her mouth and say "shhh we dont make that noise inside." I dont let her run arround stores and I try to navagate down the center of the isle so that she can not reach things on the shelf.. She is grabby and I dont think store employees should have to follow behind me picking stuff up.. I just make the messes worse right now. Tori |
#23
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In article ,
Courtney wrote: In article , says... Here's one parent with zero sympathy. I don't want to hear screaming children or dodge running children in a store any more than your average person without children does. Another one in the "I don't want to hear it" camp. Last weekend my parents were visiting and we'd gone to Borders to pick up a travel guide for my parents upcoming vacation. Our 19 month old was walking around (holding my hand, which was the only way I'd allow him to walk around) and when he started screaming because I would not let him run to the bathrooms to explore, I picked him up (with him trying to go limp so I couldn't pick him up) and promptly took him outside. The very next day at the end of breakfast out we ended up outside because he got upset when I wouldn't let him throw the car keys onto the floor repeatedly. He is NOT allowed to run around in stores for any reason, excited or not, and if he starts screaming/shreeking/whatever he goes outside with me, end of discussion. Noise issue aside, I see so many parents let their very young toddlers run around in stores because they are "just babies" and it's VERY dangerous. Larger people without children often do NOT look towards the floor, especially when seeking something out in a store. "Keeping an eye on them" isn't good enough in a public place, and unless you're holding on to them in some way, you are *not* in control. Courtney There is also the issue of people with mobility limitations. A toddler running around can bump into people -- and make people like me fall over! If a child needs to run -- you need to take them somewhere where their running won't inconvenience other people, or put them in danger. If a child needs to scream (I'm assuming NOT a tantrum, but just a desire to use a VERY LOUD communication style) you need to take them where that won't be upsetting -- and that does NOT include a linen store! Now, I have a LOT of sympathy for folks in places like grocery stores and drug stores with a toddler behaving badly. They may have no choice but to be shopping with the child, and going home without the food or drugs they need may not be an option. I've been the I remember one grocery trip when DH was out of town and I had a 4-1/2 yo and toddler twins, and one of the twins was NOT behaving well. (Not destroying things, but loud and obviously unhappy.) I was just trying to get the few things we absolutely had to have and get out of there, when a young man who worked in the store suggested (rather nastily) that I ought not bring the kids into the store if I couldn't control them. I asked (sweetly) if he was offering to babysit so I could go shopping. He was appalled and said "NO!" -- and I got nasty back and said, "Well, neither is anybody else!" (I really couldn't find ANYONE willing to watch the kids for an hour or two -- relatives all too far away, and a not very friendly neighborhood.) However, linen shopping is never an emergency, AND there were two of you and only one child -- there was no reason to subject the entire store to his unpleasant voice and running around. -- Children won't care how much you know until they know how much you care |
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#26
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"Chenthil" wrote in message om... Hello All: Now what are our options, not go to any store until our kid start behaving properly or send a formal complaint against both the employees to store management? How about just shopping in a different store. They have spoken. Let your money speak for you. Jeff Have neever been in this situation before. Could you please give any advise or what should we do? Thanks |
#27
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"Peggy" wrote in message ...
"Chenthil" wrote in message om... Hello All: I would ignore it and chalk it up to them probably not having any children of their own. They're obviously ignorant to children's behavior and have never experienced such behavior for themselves. Most parents would empathize with you and have sympathy for you, having been in your shoes before. Let it roll off your back. ~Peggy WHY would you assume the annoyed person in the store does not have children? I have been in stores where parents who were sick of screaming children screamed back, or worse yet made threats or tried to bribe the child to stop. No adult is always immune to screaming children. If those rude people worked in retail, believe me, they have experienced that behavior before. Don't teach your child that it is okay to run willy-nilly around a store, whether you have -tab- on them or not. Get them out of there. Better yet, set the child up for success - tell them before you enter the store how you expect them to behave. If they cannot behave as you wanted, take them out. Tell them you hope they make a better choice next time. Deb |
#28
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teacherDeb wrote:
Don't teach your child that it is okay to run willy-nilly around a store, whether you have -tab- on them or not. Get them out of there. Better yet, set the child up for success - tell them before you enter the store how you expect them to behave. If they cannot behave as you wanted, take them out. Tell them you hope they make a better choice next time. Umm...this child is 15 months old. I highly doubt that telling him to make a better choice next time is going to work. At this age, there's not much to be done other than try to work around the child's schedule and remove the child when he gets too wild. Best wishes, Ericka |
#29
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"Chenthil" wrote in message om... Hello All: Our son is 15 months old. Sometimes when he is excited, he just screams with a big voice. We have been trying to get him out of that habit. Last Friday, we went to a home linen shop. We had him on the shopping cart with the belts on. But he wouldn't sit there for long time and wanted to get down and walk. So we let him down and looking at the new place he got overwhelmed and started to run around and scream. However, we had a tab on him all the time. He was under our control, not pulling down things or anything like that. But as usual he was screaming. Lady who works at the store saw us and the kid. She had a dirty look on her face, grumbling to herself. We were at the checkout counter, this store emaployee tells another lady employee that how annoying it is when our sun is screaming. She was saying that it was not funny and the kid is running everywhere. The other lady replied, oh geez, that isnt funny either. They knew I am standing right there, but all the while my wife was trying to calm him down from the screaming. Both store employee knew that it was my kid. I got pised at the employee and told her. "Well he is a small baby" and the lady didn't talk any further. One of the lady was old enough that she might even have grandchildren and the other lady was young. Now what are our options, not go to any store until our kid start behaving properly or send a formal complaint against both the employees to store management? Have neever been in this situation before. Could you please give any advise or what should we do? Thanks Take your money elsewhere. Those employees cost that store your business. |
#30
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"Ericka Kammerer" wrote in message ... teacherDeb wrote: Don't teach your child that it is okay to run willy-nilly around a store, whether you have -tab- on them or not. Get them out of there. Better yet, set the child up for success - tell them before you enter the store how you expect them to behave. If they cannot behave as you wanted, take them out. Tell them you hope they make a better choice next time. Umm...this child is 15 months old. I highly doubt that telling him to make a better choice next time is going to work. At this age, there's not much to be done other than try to work around the child's schedule and remove the child when he gets too wild. Best wishes, Ericka Or putting the child in a cart or a stroller. I dont let Bonnie out of my arms reach in any store.. that means she is either carried, in a cart, or in a stroller.. Tori |
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